Social innovation is the process of developing and deploying effective solutions to challenging and often systemic social and environmental issues in support of social progress. It refers to new ideas, products and services addressing urgent and complex social questions such as ageing populations, immigration and youth unemployment.’
Stanford University – Soule, Malhotra, Clavier
Designer’s roles in making social innovation
They are:
- researcher
- provocateur
- strategist
- capability builder
- facilitator
- co-creator
- social entrepreneur

Social Innovation Spiral

Social Innovation preliminary research

Social Innovation in Udemy preliminary research

Reference:
Dr Francesco Mazzarella presentation in Loughborough University London -2020