Udemy Case Study for Design Innovation Project
Lessons from DIP module in Loughborough University London
Epistemist TeamMeetingsResearches
Epistemology is the study of the nature of knowledge, justification, and the rationality of belief.
Service Design Analytical Tools
Conclusion
We have come to an end! To put an end to our adventure and summarize our work, we thought to put our work in a poster, which you will find in A1 pdf
Co-creation strategy – Udemy case study
Udemy and its Co-creation strategy Introduction Integrating customers in product and service development processes for understanding their needs and learn from those needs has become an essential part of the organisation’s development
Marketing analysis (5-Forces, Strategy Canvas & SWOT) – Udemy Case Study
During the analysis phase of Udemy's competitors, the five competitive forces were analyzed through the tool provided to us. This tool, challenging us in its total completion, helped us to have a more
Innovation Matrix analysis – Udemy Case Study
Various studies have recognised innovation as the main parameter for economic growth and the source of competitive advantage for organisations (Ugwuoke and Abbott, 2018; Nezhadi et al., 2018; Nazari-Shirkouhi and Keramati, 2017). Using

“The goal of a designer is to listen, observe, understand, sympathize, empathize, synthesize, and glean insights that enable him or her to ‘make the invisible visible”
“Good design is making something intelligible and memorable. Great design is making something memorable and meaningful”
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E-learning as an Educational Service
Brand Credibility in E-learning platforms
Introduction Brand credibility refers to the degree to which customers receiving services have a good opinion and impression of the brand. It is an intermediate level in brand management-brand credibility solves the lack
Deeper in user research matrix – Applied Ethnography
“Ethnography is the study of culture.” (Travis and Hodgson, 2018) It can be defined as a research framework which aims to perceive people’s everyday life as a social phenomenon. To apply ethnography, researchers
Deeper in user research matrix – Lead User Innovation
Lead User Innovation The term ‘Lead User Innovation’ created by Eric von Hippel in 1986. von Hippel (2017) indicated that ‘lead user’ customers, not producers, are the real pioneers who create multiple radically new
Deeper in user research matrix – Usability testing and Contextual inquiry
What is a user usability test Usability testing is a popular UX research methodology (Kate Moran, 2019) , "Usability Testing accounts for most of the user experience, all The user experience is related